Top 5 questions asked by business Owners
1. We are small, isn't this more suitable for bigger companies?
Regardless of your company size, we believe that protecting your investment is important. Each vehicle loss due to theft means loss of revenue for your business. In fact, vehicle loss represents greater loss to a small company relative to a bigger company, hence this also means business cost is higher for a small company. Reduction of maintenance costs also means cost savings for your business, especially smaller companies.
2. Is this solution expensive?
No, you only need a computer and internet connection to login and run the system. There is a one-time cost to buy the tracker and a monthly subscription fee for each vehicle. Your monthly subscription covers the maintenance of this solution and Coolasia will handle all technical aspects required for this solution. Hence there is no need for additional resources from your company as all aspects are taken care of by Coolasia.
3. How can Coolasia solution reduce cost for my business?
The solution helps to monitor your drivers' driving habits. Bad habits such as leaving the engine idle often, speeding and excessive braking can consume more fuel. By monitoring vehicles' travelled route, you can study and then plan an optimised travel routes for your drivers for future deliveries. Usage of vehicles for personal reason can also be monitored and restricted. Coolasia solution helps to increase driver' productivity and efficiency and this helps business owner to reduce expenditure of hiring new contract drivers.
4. How can "real time" monitoring of my vehicle help my business?
Business owners are able to check if all his vehicle fleet are operating efficiently at all times. Before hiring an additional driver or purchasing a additional new vehicle, are there any unused vehicle left idling? Business owner can consider if all his resources are completed utilized at all time? Users are able to spot incidents such as traffic delays, route detours, breakdown, emergency etc immediately from their desktop. In events of delay, users are able to re-assign deliveries from the nearest operational vehicles.
5. Is there a contract term for the solution?
No, there is no binding contract for this solution. Customers are free to continue as long as our solution helps their business.
1. We are small, isn't this more suitable for bigger companies?
Regardless of your company size, we believe that protecting your investment is important. Each vehicle loss due to theft means loss of revenue for your business. In fact, vehicle loss represents greater loss to a small company relative to a bigger company, hence this also means business cost is higher for a small company. Reduction of maintenance costs also means cost savings for your business, especially smaller companies.
2. Is this solution expensive?
No, you only need a computer and internet connection to login and run the system. There is a one-time cost to buy the tracker and a monthly subscription fee for each vehicle. Your monthly subscription covers the maintenance of this solution and Coolasia will handle all technical aspects required for this solution. Hence there is no need for additional resources from your company as all aspects are taken care of by Coolasia.
3. How can Coolasia solution reduce cost for my business?
The solution helps to monitor your drivers' driving habits. Bad habits such as leaving the engine idle often, speeding and excessive braking can consume more fuel. By monitoring vehicles' travelled route, you can study and then plan an optimised travel routes for your drivers for future deliveries. Usage of vehicles for personal reason can also be monitored and restricted. Coolasia solution helps to increase driver' productivity and efficiency and this helps business owner to reduce expenditure of hiring new contract drivers.
4. How can "real time" monitoring of my vehicle help my business?
Business owners are able to check if all his vehicle fleet are operating efficiently at all times. Before hiring an additional driver or purchasing a additional new vehicle, are there any unused vehicle left idling? Business owner can consider if all his resources are completed utilized at all time? Users are able to spot incidents such as traffic delays, route detours, breakdown, emergency etc immediately from their desktop. In events of delay, users are able to re-assign deliveries from the nearest operational vehicles.
5. Is there a contract term for the solution?
No, there is no binding contract for this solution. Customers are free to continue as long as our solution helps their business.
Other common questions asked by business owners
6. Is this solution difficult and expensive to maintain?
No, it is very easy to implement, use and maintain. Each vehicle takes no more than 1 hour to install. After that you can start tracking your vehicle fleet via desktop by logging into the login menu. No other additional hardware and software are needed. Other technical maintenance are covered by Coolasia.
7. Can i buy your GPS solution online?
Yes, you can buy our solution(hardware/software included) online at our web store. The solution will include the cost for hardware, software and 12-months Singtel data plan subscription.
8. Do i need vehicle tracking when i already have a GSM alarm?
Most alarm systems found on vehicles do act as a deterrent. But once the vehicle is stolen, there is no way to recover back the vehicle. Coolasia tracking solution allows user to accurately track your vehicle as soon as theft is reported. With the help of the local authority, this solution makes vehicle recovery possible.
9. How can Coolasia solution help in my vehicle route planning?
One of Coolasia tracking feature is history tracking which you can retrieve, view and play any route taken by your vehicle fleet at any given day or time. You are able to see the track history on the map and this helps you to plan more efficient routes for your drivers. With limited number of vehicles making deliveries to more and more customers, your needs to optimize delivery time, reduce cost for fuel and maintenance starts to grow.
10. What is the cost for this solution?
There is a flat-rate for the purchase of the tracker and a monthly charge for the user-license. There is no binding contract for this solution.
11. How can i control the rising fuel for my vehicle fleet?
Drivers style of driving directly affects fuel consumption. This solution helps to monitor drivers' habit and avoid fuel drain as a result of aggressive driving, speed, excessive braking and engine idling. Users can monitor transportation pattern and base on this information, plan a more optimised route in future.
12. Do i need IT support to support this solution?
No, you don't need to hire IT staff or buy extra equipment to run this system. All technical support are covered by Coolasia.
13. How can this solution helps to ensure timely deliveries?
From your desktop, you can check if all vehicles are operating efficiently and delivering punctually at all times at a glance. Spot and address any issues that could potentially delay deliveries. You can inform your customers immediately should there be any delays in delivery and keep them updated of next estimated time of arrival. This helps to reduce customer complaints and keep customers satisfied of your delivery services.
14. How can a concierge use this solution?
Hotel staffs can monitor hotel car in "real time" and track VIP arrivals so that the hotel is constantly informed of VIP arrival time. Hotel staffs can also direct drivers who are unfamiliar with the pick-up locations over the phone to ensure that VIP arrives promptly.
15. Is this solution reliable?
GPS satellite positioning system generally has a 10m +/- error due to the huge distance between the orbiting satellites and earth. Your vehicle location can be accessed via internet on your desktop round the clock(24 hours). Vehicle history are stored on our server located in Singapore as this means we have local control and any faults can be speedily resolved locally.Tracking devices are installed and hidden inside the vehicle to prevent removal and tampering.
16. Can this solution provide security to my VIPs?
Yes, to some extent. Firstly, knowing the exact location of VIPs "live" on your desktop gives them a peace of mind that they are protected. Secondly, should there be any incident with the VIPs, the vehicle can be immobilized immediately to stop the vehicle. Recovery and rescue mission by the local authorities become easier with the solution.
17. What if i sell away my vehicle. Can i transfer my tracking system onto another car?
Yes, you can but there will be minimal administrative and installation cost involved
18. What will happen if the device in my vehicle is being tampered with?
The data will not be updated on the screen and you will know immediately that something is wrong. Whether tampered with or any other reason for the device to malfunction will be determined by technical inspection.
19. What should i do if my vehicle is stolen?
If your vehicle is stolen, you should immediately report to the police. With Coolasia tracking solution, the police can make use of the vehicle details and tracking data to locate and recover your vehicle.
20. What should i do if my vehicle is involved in an accident?
Please contact Coolasia if your vehicle unit is damaged.
21. Can car thieves locate and disable the tracking device?
The device is carefully hidden inside the vehicle. There is a backup battery(FM4xxx model only) to continue provide GPS signal if the power is cut off. A professional installation will only deter and delay the removal of tracking device but it is not full-proof.
22. Can i order replacement unit for the vehicle?
Yes, you can order additional units. Please contact Coolasia.
23. How is my company vehicle fleet information protected?
The information gathered with Coolasia tracking system will be stored securely in our Singapore servers for your access through internet.
24. What security measures are in place to protect the server against hacking?
Coolasia servers are professionally managed by server specialist and protected against potential hacking. In events of data loss, our systems are able to backup clients data to avoid loss. Each client are given a username, password, client ID and IP address for login. Clients are expected to store the login details securely and refrain from exposing them.
25. What happens when Coolasia servers are down? How do i access my fleet data?
Please call Coolasia to alert us of server down. Our staffs will reset the server and the system will restart within seconds. All data are backed up and service can resume soon after.
25. Is coolasia tracking solutions easy to use?
Yes, it is very easy to use. Before ordering with us, you can browse our website for various screen-shots of the user-interface and the reports details that the system can generate.
27. Can anyone in my company use Coolasia tracking solution concurrently?
Yes, with the same set of login details, our system supports multiple logins.
28. How often should i track my vehicle?
There is no limit to the number of times that you can login to our system to check your vehicle status. As long as you have a computer and a internet connection, you can always login to check as often as you like.
29. Can i receive alert notification via SMS?
Yes, you can for additional charges. Each SMS is chargeable at 5 cents and there is a monthly fee of $20 SGD for SMS notification service.
30. Can i open and use several browsers and monitor my fleet simultaneously?
Yes, you can by login as many times as you want as the system supports multiple login.
31. Can i still track my vehicles if they go into location where GSM/GPRS coverage is bad or non-existent?
The GPS data will be stored onto internal memory of the tracking devices. Once GPRS coverage is available, data transmission will resume and transfer onto Coolasia server. Up to 16,000 records (model varies) can be stored onto the device in the absence of GPRS transmission.
32. Is there any maximum number of vehicles that can be tracked?
No, there is no limit to how many vehicles you can track.
33. Can i monitor my vehicles in Singapore and Malaysia?
Auto-roaming is disabled by default unless activated by Coolasia. This is due to the high GPRS cost from auto-roaming service in cross country travelling. To activate auto-roaming services on your vehicle, please contact Coolasia.
34. Is Coolasia tracking solution always "ON"?
Yes, coolasia tracking devices are configured to send GPS data on a round the clock schedule, 24 hours a day, 365 a year.
35. What are the benefits of Coolasia Tracking solution?
Locate your entire fleet instantly without any big investment in hardware or software
Optimize the use of your vehicles and reduce fleet mileage and working hours
Reduce labor costs
Increase business productivity
Monitor departure, travel and arrival times accurately
Win business confidence with your clients by managing your delivery schedules
Protect your vehicles, cargo and drivers
Improve accountability and make better decisions based on true documentation of your vehicles travel history
Scale up your system easily when needed without any heavy investments
36. What industries can benefit from this solution?
- Logistic companies
- Delivery companies
- Car Rental companies
- Hospitality i.e hotel
- Personal security
37. Can i save on insurance with Coolasia tracking solution?
It depends on your insurance policy. Please contact your insurance company for more details.
38. Is this solution Cost-Effective?
Yes, it is cost-effective as you do not need to invest in extra equipment to run this solution. Just a computer with internet connection would be sufficient to jump start this tracking solution.
Do you have questions that are not covered above, if yes please write to us at info@coolasia.net
6. Is this solution difficult and expensive to maintain?
No, it is very easy to implement, use and maintain. Each vehicle takes no more than 1 hour to install. After that you can start tracking your vehicle fleet via desktop by logging into the login menu. No other additional hardware and software are needed. Other technical maintenance are covered by Coolasia.
7. Can i buy your GPS solution online?
Yes, you can buy our solution(hardware/software included) online at our web store. The solution will include the cost for hardware, software and 12-months Singtel data plan subscription.
8. Do i need vehicle tracking when i already have a GSM alarm?
Most alarm systems found on vehicles do act as a deterrent. But once the vehicle is stolen, there is no way to recover back the vehicle. Coolasia tracking solution allows user to accurately track your vehicle as soon as theft is reported. With the help of the local authority, this solution makes vehicle recovery possible.
9. How can Coolasia solution help in my vehicle route planning?
One of Coolasia tracking feature is history tracking which you can retrieve, view and play any route taken by your vehicle fleet at any given day or time. You are able to see the track history on the map and this helps you to plan more efficient routes for your drivers. With limited number of vehicles making deliveries to more and more customers, your needs to optimize delivery time, reduce cost for fuel and maintenance starts to grow.
10. What is the cost for this solution?
There is a flat-rate for the purchase of the tracker and a monthly charge for the user-license. There is no binding contract for this solution.
11. How can i control the rising fuel for my vehicle fleet?
Drivers style of driving directly affects fuel consumption. This solution helps to monitor drivers' habit and avoid fuel drain as a result of aggressive driving, speed, excessive braking and engine idling. Users can monitor transportation pattern and base on this information, plan a more optimised route in future.
12. Do i need IT support to support this solution?
No, you don't need to hire IT staff or buy extra equipment to run this system. All technical support are covered by Coolasia.
13. How can this solution helps to ensure timely deliveries?
From your desktop, you can check if all vehicles are operating efficiently and delivering punctually at all times at a glance. Spot and address any issues that could potentially delay deliveries. You can inform your customers immediately should there be any delays in delivery and keep them updated of next estimated time of arrival. This helps to reduce customer complaints and keep customers satisfied of your delivery services.
14. How can a concierge use this solution?
Hotel staffs can monitor hotel car in "real time" and track VIP arrivals so that the hotel is constantly informed of VIP arrival time. Hotel staffs can also direct drivers who are unfamiliar with the pick-up locations over the phone to ensure that VIP arrives promptly.
15. Is this solution reliable?
GPS satellite positioning system generally has a 10m +/- error due to the huge distance between the orbiting satellites and earth. Your vehicle location can be accessed via internet on your desktop round the clock(24 hours). Vehicle history are stored on our server located in Singapore as this means we have local control and any faults can be speedily resolved locally.Tracking devices are installed and hidden inside the vehicle to prevent removal and tampering.
16. Can this solution provide security to my VIPs?
Yes, to some extent. Firstly, knowing the exact location of VIPs "live" on your desktop gives them a peace of mind that they are protected. Secondly, should there be any incident with the VIPs, the vehicle can be immobilized immediately to stop the vehicle. Recovery and rescue mission by the local authorities become easier with the solution.
17. What if i sell away my vehicle. Can i transfer my tracking system onto another car?
Yes, you can but there will be minimal administrative and installation cost involved
18. What will happen if the device in my vehicle is being tampered with?
The data will not be updated on the screen and you will know immediately that something is wrong. Whether tampered with or any other reason for the device to malfunction will be determined by technical inspection.
19. What should i do if my vehicle is stolen?
If your vehicle is stolen, you should immediately report to the police. With Coolasia tracking solution, the police can make use of the vehicle details and tracking data to locate and recover your vehicle.
20. What should i do if my vehicle is involved in an accident?
Please contact Coolasia if your vehicle unit is damaged.
21. Can car thieves locate and disable the tracking device?
The device is carefully hidden inside the vehicle. There is a backup battery(FM4xxx model only) to continue provide GPS signal if the power is cut off. A professional installation will only deter and delay the removal of tracking device but it is not full-proof.
22. Can i order replacement unit for the vehicle?
Yes, you can order additional units. Please contact Coolasia.
23. How is my company vehicle fleet information protected?
The information gathered with Coolasia tracking system will be stored securely in our Singapore servers for your access through internet.
24. What security measures are in place to protect the server against hacking?
Coolasia servers are professionally managed by server specialist and protected against potential hacking. In events of data loss, our systems are able to backup clients data to avoid loss. Each client are given a username, password, client ID and IP address for login. Clients are expected to store the login details securely and refrain from exposing them.
25. What happens when Coolasia servers are down? How do i access my fleet data?
Please call Coolasia to alert us of server down. Our staffs will reset the server and the system will restart within seconds. All data are backed up and service can resume soon after.
25. Is coolasia tracking solutions easy to use?
Yes, it is very easy to use. Before ordering with us, you can browse our website for various screen-shots of the user-interface and the reports details that the system can generate.
27. Can anyone in my company use Coolasia tracking solution concurrently?
Yes, with the same set of login details, our system supports multiple logins.
28. How often should i track my vehicle?
There is no limit to the number of times that you can login to our system to check your vehicle status. As long as you have a computer and a internet connection, you can always login to check as often as you like.
29. Can i receive alert notification via SMS?
Yes, you can for additional charges. Each SMS is chargeable at 5 cents and there is a monthly fee of $20 SGD for SMS notification service.
30. Can i open and use several browsers and monitor my fleet simultaneously?
Yes, you can by login as many times as you want as the system supports multiple login.
31. Can i still track my vehicles if they go into location where GSM/GPRS coverage is bad or non-existent?
The GPS data will be stored onto internal memory of the tracking devices. Once GPRS coverage is available, data transmission will resume and transfer onto Coolasia server. Up to 16,000 records (model varies) can be stored onto the device in the absence of GPRS transmission.
32. Is there any maximum number of vehicles that can be tracked?
No, there is no limit to how many vehicles you can track.
33. Can i monitor my vehicles in Singapore and Malaysia?
Auto-roaming is disabled by default unless activated by Coolasia. This is due to the high GPRS cost from auto-roaming service in cross country travelling. To activate auto-roaming services on your vehicle, please contact Coolasia.
34. Is Coolasia tracking solution always "ON"?
Yes, coolasia tracking devices are configured to send GPS data on a round the clock schedule, 24 hours a day, 365 a year.
35. What are the benefits of Coolasia Tracking solution?
Locate your entire fleet instantly without any big investment in hardware or software
Optimize the use of your vehicles and reduce fleet mileage and working hours
Reduce labor costs
Increase business productivity
Monitor departure, travel and arrival times accurately
Win business confidence with your clients by managing your delivery schedules
Protect your vehicles, cargo and drivers
Improve accountability and make better decisions based on true documentation of your vehicles travel history
Scale up your system easily when needed without any heavy investments
36. What industries can benefit from this solution?
- Logistic companies
- Delivery companies
- Car Rental companies
- Hospitality i.e hotel
- Personal security
37. Can i save on insurance with Coolasia tracking solution?
It depends on your insurance policy. Please contact your insurance company for more details.
38. Is this solution Cost-Effective?
Yes, it is cost-effective as you do not need to invest in extra equipment to run this solution. Just a computer with internet connection would be sufficient to jump start this tracking solution.
Do you have questions that are not covered above, if yes please write to us at info@coolasia.net
>> Basic Tracking
>> Advance Tracking
>> Personnel Tracking
>> Container and Asset Tracking
>> Personal and Automotive Security
>> Customers Stories
>> Case Studies and Reviews
>> Industries benefits
>> Questions and Answers
>> Introduction to GPS tracking
>> Demo and Screen shots
>> Cost and Pricing
>> FM 2200 GPS/GSM Hardware
>> FM 4100 GPS/GSM Hardware
>> GH 3000 GPS/GSM Hardware
>> AT 1000 GPS/GSM Hardware
>> Advance Tracking
>> Personnel Tracking
>> Container and Asset Tracking
>> Personal and Automotive Security
>> Customers Stories
>> Case Studies and Reviews
>> Industries benefits
>> Questions and Answers
>> Introduction to GPS tracking
>> Demo and Screen shots
>> Cost and Pricing
>> FM 2200 GPS/GSM Hardware
>> FM 4100 GPS/GSM Hardware
>> GH 3000 GPS/GSM Hardware
>> AT 1000 GPS/GSM Hardware
Home > GPS Tracking and Fleet Management > Common Questions and Answers by Business Owners about GPS Tracking and how this solution solves their needs.