Product Support
.jpg)
7-days Goods Exchange Policy (DOA)
Physical damage will void all warranties.
Defective units can be exchanged for the same model only.
All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.
Not responsible for personal data or items left in returned merchandise.
If any of the above conditions are not met, Coolasia Technology Pte Ltd reserves the right to refuse or return the item at the customers expense.
One-Year Limited Warranty (RMA)
Subject to the following limitations, terms and conditions, Coolasia Technology Pte Ltd warrants to the original owner of each new GPS device that they are new and free of defective materials and workmanship. This warranty shall expire one-year from the date of the original purchase from the Company or an Authorized Retailer or Distributor and is conditioned upon the GPS device being operated under normal conditions and use, and properly maintained in accordance with the Company’s owner’s manual
If any component should break due to faulty materials or workmanship, or if the GPS device fails to function properly during the warranty period, Coolasia Technology Pte Ltd will, without charge to the consumer, repair or replace any product or component or part thereof that is defective or becomes defective during normal use within one-year after the date of purchase from Coolasia Technology Pte Ltd or an Authorized Retailer or Distributor, subject to the conditions of the warranty. Coolasia Technology Pte Ltd reserves the option to replace the product with a new or refurbished product.
Defective or Damaged Items
If you believe your purchase is in a defective or damaged condition, please contact our office immediately by e-mail at support@coolasia.net. We will need your tax invoice number, proof of purchase, item number and phone number.
Conditions of Warranty
The limited warranty is made only to the original owner of the GPS device purchased from the Company or an Authorized Retailer or Distributor, and it shall remain in force only as long as the original owner retains ownership of the GPS device or for one-year from the date of purchase, whichever comes first. The limited warranty is not transferable.
In order to exercise your rights under this warranty, the warranty claim must be presented during the warranty period to the Company (if purchased from Coolasia Technology Pte Ltd and/or its affiliates) or to the authorized merchant you purchased them from, together with a receipt, bill of sale or other appropriate proof of purchase. The original owner shall pay all delivery or shipping charges connected with delivery or shipment of the defective component(s) to the Company or Authorized Retailers or Distributors.
Coolasia Technology Pte Ltd does not warrant its products against damage caused by third parties. This warranty does not cover scratches, cosmetic blemishes or other normal wear and tear; nor any claimed defects, malfunctions or failures that result from abuse, neglect, shipping damage, damage caused accidentally or deliberately, improper maintenance, alteration, collision, crash or misuse or improper use.
Physical damage will void all warranties.
Defective units can be exchanged for the same model only.
All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.
Not responsible for personal data or items left in returned merchandise.
If any of the above conditions are not met, Coolasia Technology Pte Ltd reserves the right to refuse or return the item at the customers expense.
One-Year Limited Warranty (RMA)
Subject to the following limitations, terms and conditions, Coolasia Technology Pte Ltd warrants to the original owner of each new GPS device that they are new and free of defective materials and workmanship. This warranty shall expire one-year from the date of the original purchase from the Company or an Authorized Retailer or Distributor and is conditioned upon the GPS device being operated under normal conditions and use, and properly maintained in accordance with the Company’s owner’s manual
If any component should break due to faulty materials or workmanship, or if the GPS device fails to function properly during the warranty period, Coolasia Technology Pte Ltd will, without charge to the consumer, repair or replace any product or component or part thereof that is defective or becomes defective during normal use within one-year after the date of purchase from Coolasia Technology Pte Ltd or an Authorized Retailer or Distributor, subject to the conditions of the warranty. Coolasia Technology Pte Ltd reserves the option to replace the product with a new or refurbished product.
Defective or Damaged Items
If you believe your purchase is in a defective or damaged condition, please contact our office immediately by e-mail at support@coolasia.net. We will need your tax invoice number, proof of purchase, item number and phone number.
Conditions of Warranty
The limited warranty is made only to the original owner of the GPS device purchased from the Company or an Authorized Retailer or Distributor, and it shall remain in force only as long as the original owner retains ownership of the GPS device or for one-year from the date of purchase, whichever comes first. The limited warranty is not transferable.
In order to exercise your rights under this warranty, the warranty claim must be presented during the warranty period to the Company (if purchased from Coolasia Technology Pte Ltd and/or its affiliates) or to the authorized merchant you purchased them from, together with a receipt, bill of sale or other appropriate proof of purchase. The original owner shall pay all delivery or shipping charges connected with delivery or shipment of the defective component(s) to the Company or Authorized Retailers or Distributors.
Coolasia Technology Pte Ltd does not warrant its products against damage caused by third parties. This warranty does not cover scratches, cosmetic blemishes or other normal wear and tear; nor any claimed defects, malfunctions or failures that result from abuse, neglect, shipping damage, damage caused accidentally or deliberately, improper maintenance, alteration, collision, crash or misuse or improper use.
