Q&A session with Cool Asia

Question: Do we have to pay subscription fees for GPS usage?

Answer: No, GPS is free to the public.

Question: Do your gps car navigator comes with voice instruction and touch screen?

Answer: Yes. Please refer to Holux, GNavi, Garmin, Mio and Novogo.

Question: I use navigation only for Singapore and Malaysia. Which device do you recommend?

Answer: Holux and GNavi will suit Singapore/Malaysia centric users. Both devices are are pre-installed with Singapore maps licensed from SLA(Singapore Land Authority). For Malaysia, both Holux and GNavi comes pre-loaded with Mapking Malaysia maps and Malsingmaps(East and West Malaysia)

Question: I am intending to buy a gps car navigator not only for local countries usage but also overseas. Which gps do you recommend?

Answer: We recommend the Novogo GPS which supports maps from North Americas, East and West Europe, Australia and Taiwan ontop of the Singapore/Malaysia maps. These maps are available for rent or purchase. Please visit this link.

Question: I am an expatriate from France working in Singapore. My english is not good. Which device can support French language and voice instruction?

Answer: We recommend Novogo GPS. It supports 19 languages including French language interface and voice prompts.

Question: Can GPS help me when i go fishing?

Answer: Although most of our products are used for road navigation, Novogo GPS is able to do track logging. This means that it is able to record your earth coordinates(N & E) on every points to show a track from your start-point to the end-point.

Question: I am interested to find my ways in Singapore with the use of postal codes. Can you advise me which models can support this function?

Answer: The Holux and the GNavi will suit your needs.

Question: Im concerned with the constant charging of the built-in lithium battery. Can you advise how many times can my battery be charged before it goes completely dead?

Answer: According to reliable study, a battery can be charged 500 - 800 times for its lifetime. If you are concerned about this, you may want to consider Novogo GPS which has a removable battery that can be replaced once the battery is exhausted.

Question: Because the roads in Singapore and Malaysia are ever-changing, can you tell me how many times can i get free updates and how frequent is the updates?

Answer: For Holux and GNavi, you can get monthly/quarter updates via our website. For Novogo, it is once a year. First year map updating is free but second year is chargeable at a commercial rate. The charge is absolutely reasonable.

Question: I am a Malay user and would like to pass around to my wife to use. Can you advise which device can support Malay Language?

Answer: GNavi and Holux.

Question: I am a new driver. How can GPS helps me to navigate through Singapore roads?

Answer: Firstly, it helps you to get where you are, secondly it reminds you to slow down when you are speeding, thirdly it prompts you when you are nearby speed cameras and speed traps, fourthly it helps you to explore points of interest that you have never been and last but not least, you can listen to songs and see pictures when you are bored.

Question:what is the SD card that come with the GPS device?

Answer: 1GB for Holux and GNavi, 256MB for Novogo.

Question: Are there any installation involved such as drilling of holes or screws onto my precious car when i buy your gps?

Answer: No. Your standard package will come with a window mount and a device bracket. Window mount use the vacuum suction to attach itself firmly onto your glass windscreen and the bracket to clip onto the window mount and the device. The whole procedure takes less than 1 minute.

Question: My GPS doesnt show me where I am and i have checked and found that it is not receiving signals at all. Please advise?

Answer: Firstly GPS does not work in indoor, it will only receives satellite signals when it is exposed to open skies. Secondly, the gps will take a longer time to get a "fix" when the car is moving compared to when it is on stationary. Thirdly, your gps will get a slower "fix" in places where there are tall buildings around you due to signal reflection from these buildings. Forthly, one will get a faster "fix" when one uses gps daily compared to one that uses monthly. Last but not least, the gps gets slower "fix" inside the car when the car is installed with protective window flim ie. VKOOL compared to one that doesnt as the window film reduces the satellite signal strength.

Question: I have a nokia phone navigator. Can you advise why should i buy a portable dedicated gps car navigator?

Answer: The primary usage of a phone is for calling and not for navigation. This means that the phone's CPU(or we call the "brain") will dedicate most of its memory and speed to enhance the phone quality and NOT navigation. Since there is only single CPU with fixed memory and speed, navigation application will NOT get priority from the "brain". In another words, your navigation is compromised. On the other hand, a dedicated GPS navigator's main function is navigation, the CPU within the device will ensure optimal speed and memory for your navigation. You will get faster "fix", uninterruped signals, a bigger screen and louder voice prompts from the dedicated gps device.

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